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Wednesday, February 04, 2009

Submitting Technology Maintenance Requests Online

Submitting technology maintenance requests for John Locklin just got easier--on both ends.

On the right-hand side of the screen, you will see a link that says "Submit Technology Maintenance Request." Clicking that link and following the instructions ensures that John will have all of the information he needs without you having to supply more than is required. It will save time on your end.

It will save time on John's end as well. Requests come to him in scattered e-mails and a constant stream of telephone calls throughout the day. Maintaining focus on the task at hand while you are also fielding five phone calls is not easy.

When you submit your request, it is instantly added to a spreadsheet that John sees. Every outstanding request for the whole school system will be on one list which he can sort by school and check off when completed.

This system is fully functional as of today, so you may begin using it now instead of calling and sending e-mails.



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